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Frequently Asked Questions

Find answers to all your questions here

Is F2PoolOption a registered company?

It’s registered in china and have branches in Europe

How does F2poolOption earn profits for its members?

F2poolOption is involved in cloud mining, which enables our Pool to mine Bitcoins and other cryptocurrencies without mining hardware, software, electricity, or bandwidth.

How can I register a new account?

To register a new account, simply click the “Create New Account” button or “Sign Up” link and fill out the required information.

What is the minimum and maximum amount for deposit?

The minimum deposit amount is $500, the maximum you can deposit at one time is $50,000 Per each deposit , Surely you can make deposit higher than $50,000 by several deposits.

What is the maximum amount for withdrawal?

There is no maximum limit for withdrawal..

How long does it take for my withdrawal to be sent?

Your withdrawal is sent Instant after it is requested.

How can I change my Payment address?

You can change your payment withdrawal address by clicking the “Settings” button on the menu after logging in to your account. Enter your new payment address and save the changes.

How can I change my account e-mail?

For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.

Do I need to make a deposit to refer new members?

No, you do not need to make a deposit to take part in our referral program.

How can I see who my upline is?

You can see your upline by clicking on “Referrals”, and you will see the username of your upline. If there is no username there, it means you have no upline.

Can I register multiple accounts from the same computer?

Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.

How can I contact your support?

You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, Livchat and E-mail.

It’s super simple - Your mining rigs are already set up and running. As soon as you’ve set up your account, you can start to mine your first coins using our cryptocurrencies cloud mining

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